Terms & Conditions

Use of Our Service

By accessing and using TransferTaxi services, you agree to comply with the following terms and conditions. Our services are intended for safe, lawful, and appropriate transportation purposes, and any misuse of the service may result in refusal or cancellation of bookings.

Bookings

All ride bookings must be made through our official website, phone support, or authorized channels only. We reserve the right to accept, modify, or reject any booking if required to ensure proper service management and availability.

Cancellations & Changes

Customers can request changes or cancellations to their bookings, but these are subject to timing, availability, and operational conditions. Late cancellations or last-minute changes may incur applicable charges depending on the situation.

Payments

All fares must be paid as agreed at the time of booking confirmation. We accept cash, card, and secure online payment methods. Final pricing may vary based on distance, time of travel, vehicle type, and service requirements.

Passenger Responsibility

Passengers are expected to maintain respectful behavior throughout the journey. Any damage to the vehicle, inappropriate conduct, or violation of rules may result in additional charges or termination of service without refund.

Service Limitations

We reserve the right to refuse or discontinue service in situations involving unsafe conditions, illegal activities, or inappropriate passenger behavior. This ensures safety and quality service for all customers.

Liability

While we aim to provide safe, reliable, and timely service, we are not responsible for delays or disruptions caused by traffic, weather conditions, road closures, or other unforeseen circumstances beyond our control.

Contact

If you have any questions or concerns regarding these Terms & Conditions, you may contact our support team through the email or phone number provided on our website. We are always here to assist you.